By accessing and using the PRESTIGE MART LTD website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, users, and others who access or use our services. We reserve the right to update or modify these terms at any time without prior notice, and your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically to stay informed of any updates.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use our website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your account on our service. You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
All products listed on our website are subject to availability. We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the store. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. All pricing is listed in the currency displayed on the website and is subject to change without notice. We reserve the right to correct any pricing errors and to cancel any orders affected by such errors. By placing an order, you are offering to purchase a product subject to these terms. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an order confirmation.
We accept the payment methods indicated on our website at the time of purchase. Payment must be received in full before we dispatch any goods. For Cash on Delivery orders, payment must be made in full at the time of delivery. We aim to deliver all orders within the timeframe specified in our Shipping Policy, but delivery times are estimates and not guaranteed. We are not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to postal delays, customs clearance, or courier issues. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for providing accurate and complete delivery information. We are not liable for non-delivery or mis-delivery resulting from inaccurate or incomplete address details provided by you.
Items may be returned within 30 days of delivery for a full refund, provided they are unused, undamaged, and in their original packaging with all tags and labels attached. Certain items such as gift cards, downloadable software, opened personal care items, and items marked as final sale cannot be returned. To request a refund, log into your account, navigate to "My Orders," select the relevant order, and click "Request Refund." Alternatively, you may contact our support team with your order number. Once we receive your request, we will review it within 2 business days. Approved refunds will be processed within 5 to 7 business days to your original payment method. We reserve the right to offer partial refunds for items returned with missing parts or showing signs of use.
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PRESTIGE MART LTD or its content suppliers and is protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of PRESTIGE MART LTD and is protected by UK and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract any parts of the website for re-utilisation without our express written consent.
PRESTIGE MART LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services; any conduct or content of any third party on the services; any content obtained from the services; or unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort, or any other legal theory, and whether or not we have been informed of the possibility of such damage. Our total liability to you for all claims arising from or relating to these terms or your use of the services shall not exceed the amount you paid to us during the twelve months preceding the event giving rise to liability.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that location. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in these terms affects your statutory rights as a consumer under UK law.
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.
If you have any questions about these Terms and Conditions, please contact us at support@prestigemartshop.com or by post at PRESTIGE MART LTD, Office 1211, 85 Dunstall Hill, Wolverhampton, West Midlands, WV6 0SR, GB. We aim to respond to all enquiries within 2 business days.